The vast majority of work done on inventory system is based on the critical assumption of fully observed inventory inventory level dynamics and demand. Modern technology, like the internet, offers a tremendous number of opportunities to businesses to collect imperfect but useful information which helps them planning efficiently to meet future demand. A good example is the internet. Visits to commercial web sites constitute a source of partial information on future demands of one or more of the commodities (or services) offered by companies. Many factors contribute to make inventories hard to be fully observed by the management. Using Hidden Markov Models techniques we exploit partial information on inventory systems to estimate the current inventory level as well as future demands. The parameters of the model are updated via the EM algorithm.